In 2006, officials in London made a chilling discovery: a woman had died alone in her apartment, and no one noticed for nearly three years. Her name was Joyce Carol Vincent, and by the time she was found, her body had decomposed to a skeleton.

Around her were unopened Christmas presents, dishes in the sink, a bag half-packed like she was planning to leave — and shockingly, a TV that had been left on the entire time. She had been watching a music channel when she passed. The screen flickered day and night for over 1,000 days, playing to no one.

Joyce’s rent was automatically paid through government assistance, and her electricity was never cut. It wasn’t until neighbors reported a smell that anyone realized something was wrong.

Filmmaker Carol Morley, who uncovered Joyce’s story, said she was struck by how someone could vanish in the middle of a crowded city without a trace.

“The image of the TV flickering over her… It haunted me. We watch TV to connect with the world, to feel less alone, but here, it was a symbol of complete isolation.”

Morley had discovered Joyce through a brief newspaper article and couldn’t let go. She spent years tracking down fragments of Joyce’s life: friends, coworkers, memories. The result was the documentary Dreams of a Life, which shocked viewers around the world.

What touched her the most?

“I had found her. She was no longer lost. It made me realize the power of film and the power to resurrect someone’s story when the world forgets.”

Joyce once worked at top firms like Ernst & Young and had even met Nelson Mandela. She wasn’t a recluse. But due to illness and a quiet withdrawal from her social circles, she slowly disappeared from everyone’s radar.